Order Processing and Shipping Policy

Order Processing and Fulfillment

We strive to process orders within 1 business day, however some orders may take up to 3 business days to be processed pending specific product handling requirements. Orders placed after Friday at 10 am will be processed Monday morning. Rush orders will take priority. There is an additional charge for rush orders. Please contact customer service for rush orders. Some products are fulfilled by fulfillment centers around the country to ensure fast delivery no matter where you are. Order delays can occur due to credit card authorization, high volume due to the holiday season, and shipping delays due to inclement weather. 

Shipping

We ship all orders using the most expeditious way. We utilize United States Postal Service, Fedex and UPS.

We offer our customers the ability to select their preffered delivery service. 

International Orders ( Canada )

We ship to Canada, customers are responsible for paying Customs, Duties and Taxes. We utilize Fedex International as the preffered shipping method.

Business Days
Business days are Monday tohrough Friday. Holidays and Weekends are not considered business days. 

Order Tracking
You may track your order by logging into your user account at redstoyshop.com.